1. Introduction
Welcome to Mathwise ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our app.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Mathwise mobile application. By using Mathwise, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide you with our services, we collect minimal data required to function:
A. Personal Information
- Phone Number: We collect your mobile phone number solely to create your user account and facilitate secure login via One-Time Password (OTP).
B. Usage and Progress Data (Automatically Collected)
- Learning Progress: Scores, levels completed, time spent on problems, and accuracy rates.
- Device Information: Device model, operating system version, and unique device identifiers.
- Log Data: Crash reports and system logs to help us fix bugs.
3. How We Use Your Information
We use the collected data for the following specific purposes:
- Authentication: To verify your identity and allow secure login without passwords.
- Progress Syncing: To store your learning history on our secure databases so you don't lose progress if you switch devices.
- App Improvement: We analyze anonymous usage data to improve our math curriculum and app performance.
4. Children's Privacy
Mathwise is an educational tool. We are committed to complying with applicable laws regarding children's privacy (such as COPPA and GDPR).
- We presume that the phone number provided for login belongs to a parent or legal guardian.
- We do not share personal information with third parties for marketing purposes.
- If you are a parent and discover that your child has provided us with personal information without your consent, please contact us immediately so we can delete it.
5. Data Storage and Security
Your data is stored on secure servers located in [Insert Country/Region, e.g., United States]. We use industry-standard encryption (SSL/TLS) when transmitting your phone number and progress data. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
6. Sharing of Information
We do not sell or rent your personal identification information. We may share data with trusted third-party service providers solely for the purpose of operating the app:
- SMS Providers: Used strictly to send the login OTP to your phone.
- Cloud Hosting Providers: Used to securely store the database.
7. Your Rights and Data Deletion
You have the right to access the personal data we hold about you or request the deletion of your account.
To request data deletion: Please navigate to Settings > Delete Account within the app, or email us at [email protected] with your registered phone number. We will permanently remove your account and progress data.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting our website: https://mathwise.app