Your data is used to run Mathwise, not to distract from it.

1. Introduction

Welcome to Mathwise ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a safe, reliable experience inside the app.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the Mathwise mobile application. By using Mathwise, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To provide Mathwise and keep it reliable, we collect the limited information needed to operate the app, support your account, and diagnose issues.

A. Personal Information

• Phone Number: We collect your mobile phone number solely to create your user account and facilitate secure login via One-Time Password (OTP).
• Profile Information: If you provide it, we may collect details such as your name and learning preferences to personalize the app experience.

B. Usage and Progress Data

• Learning Progress: Scores, completed levels, time spent, and accuracy.
• Device Information: Device model, operating system version, app version, language, and identifiers made available by your device or platform.
• Diagnostics and Crash Data: We use tools such as Firebase Crashlytics to collect crash reports, stack traces, app state, and technical diagnostic information.
• Product Usage Data: We may collect analytics events about feature usage so we can improve app quality, learning flows, and performance.

3. How We Use Your Information

• Authentication: To verify your identity and allow secure login.
• Progress Syncing: To store your learning history securely so you do not lose progress when switching devices.
• App Improvement and Diagnostics: To improve curriculum, reliability, troubleshooting, and release quality.

4. Children's Privacy

Mathwise is an educational tool. We are committed to complying with applicable laws regarding children's privacy, including COPPA and GDPR where applicable.

• We presume that the phone number used for login belongs to a parent or legal guardian.
• We do not share personal information with third parties for marketing purposes.
• If you believe your child has provided personal information without your consent, contact us so we can review and delete it.

5. Data Storage and Security

Your data is stored using secure infrastructure operated by us and our service providers. We use industry-standard encryption such as SSL/TLS when transmitting login details, progress data, and diagnostics. No internet transmission method is completely secure, but we work to use commercially reasonable protections.

6. Sharing of Information

We do not sell or rent your personal information. We may share data with trusted third-party service providers only to operate the app.

• SMS Providers: Used only to send login OTPs.
• Cloud Hosting Providers: Used to securely store application data.
• Analytics and Diagnostics Providers: Used to measure product usage, monitor performance, and receive crash reports, including providers such as Firebase Crashlytics and PostHog.

7. Your Rights and Data Deletion

You have the right to access the personal data we hold about you or request the deletion of your account.

To request data deletion, go to Settings > Delete Account inside the app, or email [email protected] with your registered phone number. We will permanently remove your account and progress data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If that happens, the latest version will be posted on this page.

9. Contact Us

If you have questions about this Privacy Policy, contact us through either of these channels:

• Email: [email protected]
• Website: https://mathwise.app